Terms and Conditions | yoga-by-nature

Classes - Booking and Cancellations

YBN reserves the right to alter and amend our timetable as needed.
Only bookings paid for in advance will guarantee your place in a class.
We cannot offer refunds
Please arrive at least 10mins before the class is scheduled to start.
If you have booked a place but have not arrived 5 minutes before the start time, we reserve the right to give your place to someone else.
Waiting list for classes – available through the Wellness Living booking system. You must be at the location to be offered a place.
If you arrive late and your place has been given to another student:
- If you have booked through BCY directly we can return your class credit to your account for you to use another time. If you have booked through Move GB we cannot return your class credit to your Move GB account. We cannot offer refunds if you are late and lose your place.
- If your place has not been given to another student then it is treated as a late cancellation (see below)

Cancellations

If you have booked through YBN directly - Classes can be cancelled up to 1 hour before the start time – simply select ‘early cancel’ next to the booking on your online account and the class credit will remain on your account. If you cancel less than 1 hour before the class start time, then you will lose your class credit.

If you have booked through Move GB – you are subject to their cancellation policy. The Move GB cancellation policy states that classes cannot be cancelled with less than 24hrs notice of the scheduled start time. Please cancel through Move GB directly, we cannot return your Move GB visits to your account.

Class Credits, Passes and Memberships

Drop in sessions are valid for 1 month after purchase unless booked for a specific date.
Class Passes are valid for 12 months from the date they are first used.
Newbie passes are valid for one calendar month from the date they are first used.
All passes and credits are to be used by the purchaser only unless being shared with spouse/ partner or child.
All passes and credits are valid for classes only.
All passes and credits are non transferable, non refundable and cannot be extended.

Memberships

Memberships are valid for classes only
Memberships are subject to a contract and require an automatic payment to be set up, which will take payment from your stored card every 28 days.
Your membership pass will renew every 28 days (4 weeks).
If you need to suspend or cancel your membership for any reason we require 7 days notice in advance of your next payment.
Memberships can be suspended for up to 6 months, up to a two times per year.
Memberships cannot be suspended part way through a 28 day period.
Memberships cannot be shared, and are non-transferable and or refundable.

Workshops and Courses

Workshops and courses will only run if bookings reach our minimum number, we will inform you in advance if we need to amend or cancel a workshop for this reason.

If YBN cancels a workshop or makes a change to a scheduled workshop which means you can no longer attend then you will be entitled to a transfer or a full refund.

Lateness

If you know you are going to be late for a workshop please call us as soon as you can. We can allow students to enter workshops up to 15mins late, but no later.

Workshop/Course Cancellations

If you can no longer attend a workshop or course - notify us via email (info@yogabynature.org)

Cancellations up to 2 weeks before workshop or course start date
We can transfer your credit to any other workshop, course or you can use your credit towards a class pass or membership. We cannot offer a refund.

Cancellations within 2 weeks of workshop or course start date

If we can fill your place from waiting list then we can transfer your credit to any other workshop, course or you can use your credit towards a class pass or membership.
If you can find a friend to fill your place then we can transfer your credit to any other workshop, course or you can use your credit towards a class pass or membership. We require the person who is filling your space to call us before the workshop to make full payment. We cannot transfer your credit directly to another student.
If your place can’t be filled then unfortunately we cannot offer a transfer of credit or a refund.
If there are extenuating circumstances then we may offer a transfer of credit, this is at the discretion of the teacher.

One to One Sessions

We require full payment for one to one classes within one month of invoice
If you cancel your one to one with less than 24 hours’ notice, then you will be charged the full rate unless your class can be rescheduled.
If you cancel up to 24 hours before the session, then you will not be charged

Website, Email and Payment Processing

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General

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The Terms are to be read by you together with any terms, conditions or disclaimers provided in the pages of the Site. In the event of any conflict, the terms provided in the pages of the Site will govern. The information, material and content provided in the pages of the Site (the "Information") may be changed at any time without notice. Changes may be made to the Terms at any time without notice by updating this posting. You agree to review the Terms regularly and your continued access or use of the Site will mean that you agree to any changes.

Internet E-Mail

Any unprotected E-Mail communication over the Internet is, as with communication via any other medium (e.g. cellular phones, post office mail), not confidential, subject to possible interception or loss, and is also subject to possible alteration.

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Links/Software

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