Terms & Conditions
Classes - Booking and Cancellations
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YBN reserves the right to alter and amend our timetable as needed.
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Only bookings paid for in advance will guarantee your place in a class.
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We cannot offer refunds
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Please arrive at least 10mins before the class is scheduled to start.
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If you have booked a place but have not arrived 5 minutes before the start time, we reserve the right to give your place to someone else.
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Waiting list for classes – available through the Wellness Living booking system. You must be at the location to be offered a place.
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If you arrive late and your place has been given to another student:
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If you have booked through BCY directly we can return your class credit to your account for you to use another time. If you have booked through Move GB we cannot return your class credit to your Move GB account. We cannot offer refunds if you are late and lose your place.
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If your place has not been given to another student then it is treated as a late cancellation (see below)
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Cancellations
Class Credits, Passes and Memberships
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Drop in sessions are valid for 1 month after purchase unless booked for a specific date.
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Class Passes are valid for 12 months from the date they are first used.
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Newbie passes are valid for one calendar month from the date they are first used.
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All passes and credits are to be used by the purchaser only unless being shared with spouse/ partner or child.
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All passes and credits are valid for classes only.
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All passes and credits are non transferable, non refundable and cannot be extended.
Memberships
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Memberships are valid for classes only
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Memberships are subject to a contract and require an automatic payment to be set up, which will take payment from your stored card every 28 days.
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Your membership pass will renew every 28 days (4 weeks).
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If you need to suspend or cancel your membership for any reason we require 7 days notice in advance of your next payment.
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Memberships can be suspended for up to 6 months, up to a two times per year.
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Memberships cannot be suspended part way through a 28 day period.
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Memberships cannot be shared, and are non-transferable and or refundable.
Workshops and Courses
Lateness
We can transfer your credit to any other workshop, course or you can use your credit towards a class pass or membership. We cannot offer a refund.
Cancellations within 2 weeks of workshop or course start date
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If we can fill your place from waiting list then we can transfer your credit to any other workshop, course or you can use your credit towards a class pass or membership.
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If you can find a friend to fill your place then we can transfer your credit to any other workshop, course or you can use your credit towards a class pass or membership. We require the person who is filling your space to call us before the workshop to make full payment. We cannot transfer your credit directly to another student.
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If your place can’t be filled then unfortunately we cannot offer a transfer of credit or a refund.
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If there are extenuating circumstances then we may offer a transfer of credit, this is at the discretion of the teacher.
One to One Sessions
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We require full payment for one to one classes within one month of invoice.
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If you cancel your one to one with less than 24 hours’ notice, then you will be charged the full rate unless your class can be rescheduled.
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If you cancel up to 24 hours before the session, then you will not be charged.
Website, Email and Payment Processing
If you access and use this Web site (the "Site"), you accept and agree to be bound by and comply with these terms (the "Terms"). If you do not accept the Terms, do not use the Site.
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